Privacy policy

We respect your privacy rights and take our privacy obligations seriously. We comply with the Australian Privacy Principles under the Privacy Act 1988 (cth) ,and other privacy laws which governs the way in which organisations(such MediCentral) hold, use and disclose personal information(including your sensitive information).​

Our Privacy Policy can be obtained from reception orby calling (02) 8378 6666  ​

MediCentral collects information from you for the provision of integrated healthcare services to you. This includes collecting your personal information such as your name, your full medical history and any other information which is necessary to assist our health care team in providing healthcare service that you need.​

Obtaining test results

Your personal health information and medical records are confidential, and only accessible by authorised members of staff. To protect your confidentiality and to maintain the highest quality of patient care, please be advised that no results will be given out over the phone and we are encouraging all MediCentral patients to exercise your responsibility as a patient and return for review of any test results.​

After Hour Services

If you require any medical attention on weeknights or weekends, please call Sydney Medical Service Co-operative Limited on (02)8724 6300. or call 000 for any emergencies.​

Billing policy

Medical billing can be quite complicated. Some services can be bulk billed or available for direct billing to your insurer, some services private fee applies. At MediCentral, each doctor is able to determine their own fees, please check with our reception staff at time of booking or checking in.

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